Effective Date: September 1, 2024
1. Cancellation Policy
Cancellation requests must be made at least 48 hours before the scheduled date and time to qualify for a full refund. Cancellations made less than 48 hours in advance may not be eligible for a refund.
2. Refund Policy
- Services and Rentals: If the reservation is canceled at least 48 hours in advance, a full refund will be issued. Cancellations made less than 48 hours in advance may not qualify for a refund.
- Refund Procedure: Refunds will be processed using the same payment method used for the original booking.
3. Contact for Cancellations and Refunds
To request a cancellation or refund, please contact us via email at: elhueco.studio@gmail.com.